Based on a true story…
So, about a week before our summer vacation this year, I was hit with the news that one of our employees was leaving. Poor timing. REALLY poor timing. Other than a few days here and there, we ONLY take...
View ArticleDo you see what I see?
This may be one of the most important blogs I’ve ever written. I hope you read it and share it with your team. If your entire office isn’t on the same page with this, your office will NEVER be what you...
View ArticleTeam In-Service #1 Invisalign. Feel Free to Use For Your Own Practice!
We now have a super motivated team with “all in” type of employees. I am surrounded by nothing but POSITIVE attitudes these days! They are hungry to learn more and do more and I’ll do anything to...
View ArticleTeam In-Service #2 Dental Insurance. Feel free to Use For Your Own Practice!
As you may recall, I started doing “in-service” monthly meetings with my team recently. We use this meeting time as an opportunity to explore dentistry outside of our own office walls. If you are...
View ArticleMy Updated Employee Review System
I don’t know about you, but I dread doing employee reviews. Well, it’s not the actual review part when I’m talking to the employee that I hate, it’s all the prep work that goes into it that I find...
View ArticleTeam In-Service #3 Digital Photograpy. Feel Free to Use For Your Own Practice!
We had another in-service meeting the other day and this time it was about digital photography. We take digital photographs on a lot of our patients, but we needed to improve our system for doing so. I...
View ArticleMaintaining Uniformity
Like a lot of things in this dental practice, the RIGHT solution to a problem came from years of getting burned. So, we used to buy scrubs for our employees. There was no system to it really. The...
View ArticleTeam In-Service #4 Seven Things to Enhance in Your Office for a Positive...
Our most recent in-service was another T-Bone Speaks podcast called, “Seven Things to Enhance in Your Office for a Positive Patient Experience.” Although I do think that our team offers excellent...
View ArticleNever Stress AGAIN When An Employee Leaves!
I use my blog as an opportunity to share real and practical advice-things that we actually do in our practice. This particular blog is about something that I got burned on over and over before I wised...
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20 Years!
It’s my 20 year anniversary in dentistry! Not bad considering when I first started I told myself that I was only going to do it for a year. I had no idea back in 1997 that applying for this job would...
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Employee Request Off Form-Feel Free to Download
I get asked to share my Employee Request Off Form a lot, so I thought I’d write a quick blog about it and share it here. Just like every other system in my office, this form was born out of necessity....
View ArticleThis might be helpful to you…
Hello friends! Last year, I joined forces with Mary Beth Bajornas of Dental Support Specialties to create the Dental Office Survival Guide: 2018 Front Desk Edition. This project has been a labor of...
View ArticleI want to tell you about two things: BEYOND SPIT SUCKING and HACKS
I’m in the middle of some exciting projects and I want to share them with you! Remember when I told you that I created another company, Buckeye Dental Productions, with Mary Beth Bajornas? Last year we...
View ArticleTeam In-Service #4 Seven Things to Enhance in Your Office for a Positive...
Our most recent in-service was another T-Bone Speaks podcast called, “Seven Things to Enhance in Your Office for a Positive Patient Experience.” Although I do think that our team offers excellent...
View ArticleNever Stress AGAIN When An Employee Leaves!
I use my blog as an opportunity to share real and practical advice-things that we actually do in our practice. This particular blog is about something that I got burned on over and over before I wised...
View Article20 Years!
It’s my 20 year anniversary in dentistry! Not bad considering when I first started I told myself that I was only going to do it for a year. I had no idea back in 1997 that applying for this job would...
View ArticleEmployee Request Off Form-Feel Free to Download
I get asked to share my Employee Request Off Form a lot, so I thought I’d write a quick blog about it and share it here. Just like every other system in my office, this form was born out of necessity....
View ArticleThis might be helpful to you…
Hello friends! Last year, I joined forces with Mary Beth Bajornas of Dental Support Specialties to create the Dental Office Survival Guide: 2018 Front Desk Edition. This project has been a labor of...
View ArticleI want to tell you about two things: BEYOND SPIT SUCKING and HACKS
I’m in the middle of some exciting projects and I want to share them with you! Remember when I told you that I created another company, Buckeye Dental Productions, with Mary Beth Bajornas? Last year we...
View Article
